If Comment Mail Pro does not process comment subscriptions, or if you have an issue with Comment Mail Pro that we cannot resolve, we will refund your money within 30 days from the date of purchase. To receive a refund, you should contact us with log files to demonstrate that Comment Mail Pro failed to process comment subscriptions for you.
We will not provide refunds for technical issues unless you have first allowed us to attempt to resolve the issue. If we are unable to resolve a technical issue related to the main feature (i.e., comment subscriptions), we will provide a refund. All refunds require an existing support ticket as evidence that you have given us the opportunity to resolve the issue. Please open a support ticket before requesting a refund.
Refunds do not apply to any renewal fees for continued access to support.
Purchasing Comment Mail Pro indicates that you agree to the terms of the Refund Policy.